Mellow Mushroom Pensacola

Christy Jones 3 months ago

Terrible!!! Wings burnt so bad that they had to be tossed. Pizza was good until hair was found. According to MM general manager they could not refund (even though it was a food quality issue) & so I needed to contact door dash. As expected Door dash says they can not refund bc they are a contracted private party & only delivered. Gen manager said, “he put in a tix to request a refund” - that was Weds night. It has almost been 3 days. No refund. Called the store again today & the GM has been conveniently not available all day. Did have the pleasure of talking to a wonderful employee (that’s sarcasm) who informed me no refund would be given bc there was no way to give a refund. Insane that a company can take your money & completely screw your food up & have absolutely no way to refund..$50 straight in the garbage. GM is not forth coming. Back of house female “manager” is a smart ass with unrealistic solutions like come in & get it remade (3 days later- I was not given that option Weds). We do not live in Pensacola & are already driving home. Do better & learn to talk accountability & actually problem solve.

Angel Sky (Angelcakebeanscenequeen) 4 months ago

I love this restaurant first time going. I love the atmosphere. It gives more of a hippie type vibe. Has oven brick pizzas like what you see in New York, hamburgers, wonderful salads pretty much anything you can think of They also serve alcoholic beverages if you're into that with your meal Hands down my favorite place to go eat. We'll be going here again soon . P.S. I had the oven brick pizzas tates like heaven . This place is definitely known for their pizzas.

Cheryl 4 months ago

Service was great. We were seated immediately even though it's Memorial Day. The tables weren't full. They have the ability to combine center tables for very large parties since those tables have leafs to change the shape of the table. I ordered the smash burger, like I did the last time I was at Mellow Mushroom in Pigeon Forge, and it was great as usual. My daughter loves root beer and when she saw it wasn't on the menu, she was a little disappointing. They do have bottles of root bear which is why it wasn't listed as a fountain drink. There is the front part of a VW bus near the entrance that you can take photos in for a photo op. 1 star taken away since the women's restroom only had one working toilet.

Maggie Flynn 5 months ago

I harshly judged this restaurant by its name thinking it was a tree hugging California pizza place and I was soooo wrong! Hubby and I are movie buffs and there’s a movie theater just behind the restaurant and so every time we drove past this place I would just wonder if it was any good…the answer is oh, yeah it’s quite delicious. Everything is fresh and delicious. We had the pretzel bites with probably the best beer cheese we ever had. I had the spinach salad with the balsamic vinegar and it was amazing. Hubby had the house salad, very good. I’m from Chicago so I can be a hard pizza grader. This pizza has such a great crust chew, very unique and delicious! I have no idea what extra they do to the crust but it wasn’t soggy at all. We’re quite pleased to add Mellow Mushroom to our Pensacola pizza favs, I’m so glad we finally tried them! I’m sorry I judged ya so wrong!!! We’ll be back!!!

Paige Cares 5 months ago

Beautiful artwork on the walls. Phenomenal pizza. Fantastic presentation. I love the statues. Excellent vegetarian options available. The crust is well seasoned.